LEAP
OFFICE
Frequently Asked Questions
Note
Due to various changes occurring in WINDOWS architecture we had to make significant changes in our software. In this regard please switch off the TOGGLE KEY (NUM LOCK, CAPS LOCK or SCROLL LOCK) on the keyboard before closing any application like Leap Office 2000, ISM 2000, Microsoft WORD etc. This will ensure the proper operation of our software across all the WINDOWS Operating Systems.
Q. While installation a
message comes showing that ‘Invalid Serial Number Detected’
Ans.: This happens usually because an invalid entry of
serial number. Usually the confusion between the character ‘O’ and digit ‘0’ is
the causes. Care should be taken to see that the serial number should be
entered in all caps with no spaces in between.
This might also happens if 'Return' key (Enter) is pressed
after entering the serial number. Care should be taken to see that the 'Next'
tab should be pressed after correctly entering the serial number.
Q. After installation it
shows that ‘Indian Language fonts are already in use by other application of
Windows. You will have to close those applications and restart WINDOWS. Or Leap
Office already installed. Kindly remove the existing version and then install.
Ans.: If you observe such a message then you will have to
restart WINDOWS as prompted and try installation once more. If there is any
other Indian Language software, which is in the program startup group, then you
will have to remove it from the startup group and then install.
Q. After successful installation all the
Languages are not available in the menu upon right click.
Ans.: This usually happens because there are a large
number of fonts installed on your machine. The Windows registry allows only
64-KB file for registration of fonts. In this case remove the existing version
of Leap Office and try installing with ‘Typical option’. This will install
minimum fonts on your machine.
Q. It is not possible to take a ‘Quick
Tour’ on Win3.X
Ans.:
‘Quick Tour’ requires Lotus ScreenCam and is designed only for Windows 95 and
above.
Q. While using Phonetic Keyboard it is
not possible to form some conjuncts and vowels.
Ans.: Phonetic English keyboard involves typing with some
rules. The mapping table is giving in ‘Help Menu’, Typing Tutorials, and
Phonetic English. Here if you learn the table properly there would be no
problem typing with Phonetic English Keyboard.
We
are enclosing a Phonetic Typing tutorial for Tamil since Tamil phonetics
do not match with other languages.
Q. After highlighting a text and deleting
it sometimes the cursor disappears.
Ans.:
Here press shift and then click on the page wherever the mouse cursor is, the
vertical cursor will appear.
Q. How can I send e-mail in Indian
Languages?
Ans.: * You need to have a MAPI compliant E-mail client
(such as MS Outlook, Eudora, etc.,) installed on your computer. Your computer
needs to be connected to a modem. Here, I would love to see a small help on
"How to configure Outlook/Eudora etc."
1.
Create your document (English or multilingual).
2. Select the Send Mail item in the File menu.
For Leap Office 2000 :
a.LP3 file-This option will send your LEAP Office 2000
document as an attachment in the mail. To be able to read your document, the
recipient needs to have LEAP Office 2000
b. LP2 file - This option will send your LEAP Office
document as an attachment in the mail. To be able to read your document, the
recipient needs to have iLEAP or LEAP Office installed on his/her computer.
iLEAP Lite (Trial Copy) is available on the Internet for a free download at www.cdacindia.com.(In Leap Office 2000 this facility is provided in
Publisher utility)
c. RTF document - If sent as a RTF document, fonts used in
the document need to be installed on the recipient's computer. Fonts are also
available on the Internet for a free download at www.cdacindia.com. Another facility
provided by LEAP Office is to send the font installation exe along with the
email itself. This can be done by setting the option provided in the Tools
-> Option menu. So when ever a mail is sent it will also attach the fonts
automatically. If your default email service is Netscape then attach
Bin\fonins32.exe from the leap office folder.
d.
HTML document - This also needs fonts on the recipient's PC as explained above.
e.
ISCII document - This is for recipients who have a editor, wordprocessor or
GIST card which can recognize ISCII format
f. BMP document (Monochrome). - Sends a monochrome Windows
bitmap as an attachment. This is preferred for recipients who neither have
fonts nor have iLEAP. They can just view the mail and cannot do any editing on
it. This generally has a smaller size than the JPEG attachment. The first
visible page contents are sent. (In Leap
Office 2000 this facility is provided in Publisher utility)
g. JPEG document (Monochrome) - Similar to the Windows BMP
but is also supported on non-Windows platforms. (In
Leap Office 2000 this facility is provided in Publisher utility)
*Tip:
A BMP document is smaller in size than a JPEG document.
3. Click on the Send button. The E-mail client window will
be opened. (This window and other subsequent windows or dialogs presented will
be dependent on the E-mail client software that has been installed on your
computer). Your document will be sent as an attachment. (The format is
dependent on the option that you select in Step 3 above). Enter the E-mail
address that you want to send to and other necessary options. Click OK.
Q. Can I design my web
pages using Leap Office?
Ans.: Yes. You can type the contents you want to upload on
the net. In the file option go to ‘Export ‘option and export it as HTML. Now
you can upload this HTML document on your website. You can also give a link for
font downloading from your web site with proper acknowledgement to CDAC.This works
fine on IE 5.0
Q. Is it possible for anybody to view
this Indian Language document on the web?
Ans.: For viewing Indian Language page, the resident font
for that language should be resident on that machine. One can go to www.cdacindia.com for free
downloading of Indian Language fonts. You can also give a link for font
downloading from your web site with proper acknowledgement to CDAC.
Q. The dialog boxes in
Translation dictionary, Synonym dictionary is not visible as it is on the
rightmost side of the computer screen.
Ans.:
You need to increase the resolution of your computer. On the desktop right
click and go to properties. There in settings tab make the resolution of
computer to 800*600 with small fonts as the adjustment.
Q. Is it possible to add New words in
common use in your Translation dictionary of this program?
Ans.:
Yes you can append the ‘Translation Dictionary by adding new words which you
may not find in the dictionary given.
Q. How many characters can be
accommodated in a single keyboard shortcut?
Ans.:
About 2000 characters can be assigned to a single shortcut.
Q. Can I have Multiple Lines from a
keyboard shortcut?
Ans.:
Yes.
Q. How many shortcuts can be entered?
Ans.:
About 1000.
Q. Can I enter shortcuts in my office,
make a file and distribute at client place (this is read if some client asks
you to create the shortcuts for him)?
Ans.:
Yes. All shortcuts are added to the "Ofleap.sck" file
which can be replaced in client machine.
Q. Is it possible to chat on internet in
one of the Indian languages on your program?
Ans.:
We are working towards providing such facilities
Q. Is LEAP Office available for network?
Ans.: Yes LEAP Office has a network version. This network
version is available for both NT and Novell NetWare. The Network version is
available for unlimited users per license.
Q. Though Leap Office is
installed in the network server and the shortcut on the nodes is there, Indian
Languages are not available on the local nodes.
Ans.: Though Leap Office is installed in the network, it
is mandatory to have the Indian Language fonts installed on the local machine
where the software is going to be used. So after installation of Leap Office as
a server copy, you can run the software from the server but you will have to
install the fonts on the local machine (this can be done by running
netsetup.exe from the server).
Q. I experience some
problems with text flow. Every page, at times even a paragraph, become an
independent text block. How to join them? If I add some more text to a block
anywhere midway, will the remaining blocks adjust their location automatically?
Ans.: In both the software once
the cursor appears on the page a block starts and it will continue till you
shift + click on the page else where. Now these two become independent blocks.
If you want to edit the previous block then you will have to move the lower
block elsewhere to avoid overlapping. The movement of the block will be
possible only in the block mode (‘Edit’ menu ‘Frame’).(Happens
Only in leap office publisher which goes along with Leap Office 2000)
Q. To make columns all over the book,
what do I do?
Ans.: In the ‘Edit Menu’ click
‘Goto’ and ‘Master pages’. Type some text on the left as well as right master
page. Then go to ‘Layout’ and ‘Make Column’ option. Give appropriate number.
Stretch these columns till the entire page. Do similar settings to the left
master page. Delete the text entered. Then again go to EDIT menu and click
‘Document’. Now start typing the document in the column format (This can be made only in Leap Office 2000 Publisher)
Q. I have a problem to print Telugu
script. The letters are getting merged. This problem is not there with other
languages.
Ans.: This is a problem with some
of the printer drivers. You are requested to change the printer driver of
similar series and try printing. This will solve the problem.
Q. How can I use Leap Office 2000 for
Windows applications?
Ans.: In the
Tools->Option->Others menu. There is check box, which says enable Indian
language to work with other application. This must be checked .This feature
will allow you to work with Other Application
Q. In Leap Office, if we
use ISM soft for MS-Word the characters are not appearing properly even if the
settings are done properly. (This is for version 2.0)
Ans.: Switch off all the options in Tools, AutoCorrect.
Q. In ISM-Soft for Leap Office, once the
toggle key is switched on in MS-Word, print preview is observed.
Ans.: For this go to Tools menu,
Customize and then switch on the ‘Keyboard’ tab. Here scroll down to ‘File
print preview’. Select it. In the box below this box there will be two short
cut keys defined. Remove them one by one by selecting it. That’s it.
Q. Can I use Bilingual fonts in LEAP
Office 2000?
Ans: You do not need to use
bilingual fonts in the word processor part of LEAP Office 2000. However in the
interface part, where you are using another application, the Bilingual fonts
are available to allow you to use both English and Indian language
simultaneously. In order to use the option of bilingual fonts you need to
select the Tools->Option-> Others menu. There is check box, which says
enable Indian language to work with other application and below, there is
a option which says - Do you want to use bilingual fonts. This must be checked.
In this case the font selected has to be a bilingual font e.g. DVB TTSurekh. In
this case DVB stands for Devanagari Bilingual, TT is TrueType and Surekh is the
name of the font. The same nomenclature is used for all the fonts developed by
GIST Group.
Q. After I start LEAP Office 2000, sometimes I get a message that
"Indian Language fonts are not available etc. " and inside LEAP, only
English is shown as the language. What do I do?
Ans: Uninstall LEAP Office 2000, make sure all the CDAC
fonts are removed from the machine (you can do this by selecting the fonts from
the control panel font folder and hitting delete). Remove all LEAP entries (if
any) from Win.ini. Restart the machine and reinstall.
Q. I am trying to install LEAP Office 2000 in a client machine from
the Server. It does not allow me to install.
Ans:
You do not have the required privileges. Login as Administrator.
Q. How do I uninstall LEAP Office 2000?
Ans: Go to Start Menu Settings Control Panel Add/Remove programs click on LEAP Office 2000 item Add/Remove OK.
Q. While typing in Excel, Sometimes after typing some text when I try to come out of that cell, I get a message "Error in formula".
Ans: Type "Single Quote" first and then type your text in these cases.
Q. Accessing an lp2 file Gives a General protection fault / Illegal operation. Why does this happen?
Ans: The Solution to this is you should open the file to Leap Office 2000. Once this is done you have to invoke the publisher option which comes along with Leap Office 2000. This will show the same content in Leap Office publisher .Now you can save this file In Lp2 format. Now to do this you need to have Leap Office 2000.For This you need to get a update form the dealers or else contact us at sales.gist@cdac.ernet.in.
Q. Help on typing in Kannada and Tamil?
Typing Help – KPRao / KGCC Approved layout for Kannada.
Tamil Phonetic English
Typing Help – SRG Kannada Keyboard Layout
Tamil Typewriter Layout
Q. I was using LEAP Office 1.35 in Windows 95
& Windows 98. Recently bought a new machine with Windows XP. Unfortunately
LEAP Office is not working with Windows XP. LEAP Office is not working with
Windows 2000 also.
A. LEAP Office 1.35 is not compatible with Windows 2000 and above. You will
have to upgrade the same to LEAP Office 2000.
Q. I am a registered user of LEAP Office. Can I
design Web pages using it.
A. LEAP Office can be used for content creation in Indian languages, as it is
having a facility to export files entered in LEAP Office to HTML. LEAP Office
also helps you to enter the data directly in MS-Word as it integrates with
other Windows based applications. The data thus converted or entered in MS-
Word (after saving it as HTML) can be uploaded in the Web. Then, some of the
characters will not displayed properly as the content is not in Web font. This
is because, the new versions of browser applications are released, it takes the
reserved character spaces available for displaying Indian language characters.
For the designing of Web fonts become necessary. The Web fonts are available
along with ISM 2000 range of products only.
Q. Is Leap Office compatibility on Unix platform
Network ? If yes, what is its Networking Edition price?
A. LEAP Office is compatible only on Windows platform. For Unix, we have a
different solution called GIST Terminal. Please refer the following link for
more details of GIST Terminal.
http://www.cdacindia.com/html/gist/products/gterm.asp . Also, please refer the
following link for pricing of GIST product ranges
http://www.cdacindia.com/html/gist/price/price.asp
